Reservation Cancellation Policy for SBM Monaco Hotels

General Cancellation Policy

1. Free Cancellations

You can cancel your reservation free of charge up to 48 hours before the arrival date (2:00 PM local time in Monaco).
For certain special offers or promotions, a longer cancellation period may be required. Please refer to the specific terms and conditions of your offer.

2. Late Cancellations
If you cancel your reservation less than 48 hours before the scheduled arrival date, a cancellation fee equivalent to the cost of one night will apply.
For reservations with special conditions (non-refundable offers), no refund will be provided in case of a late cancellation or no-show.

3. No-Show
If you do not show up at the hotel without canceling your reservation, a fee equivalent to 100% of the booked stay will apply.

How to Cancel a Reservation

1. Online:
- Log into your account on our Monaco SBM website.
- Go to the "My Reservations" section.
- Select the reservation you wish to cancel and follow the steps provided.

2. By Phone:
- You can also cancel your reservation by calling our customer service at [phone]. Please have your reservation number ready.

3. By Email:

Send an email to [e-mail], including your name, reservation number, and the date of your stay.